What is your Return Policy?
ALL purchases are FINAL SALE and sold AS IS, please take this into consideration before making your purchase online, in store, or through Instagram. We have measuring tapes available in all stores so we can help measure any item before purchasing (we will provide measurements on all Instagram posts) to ensure that your item will fit in a vehicle, through your door, up the stairs, and wherever you want it to go!
After you purchase an item, we will hold it for you for up to 48 hours in store, or will be shipped within the same time period on weekdays after the purchase has been made, however we do not hold un-purchased items. If you do not pick up your items within that time frame you will be issued a store credit, and the item will return to the sales floor.
*Please note, store credits must be picked up at the location that issued the credit*
How do I purchase something from your Instagram?
Every post on our Instagram has the location tag and phone number for the store that it's at. Call the number on the post and pay over the phone with your credit card. Easy! We mark all items with SOLD in the comments once they sell. Please remember to read the descriptions and make sure that beautiful sofa will fit in your house because once it leaves with you, it can not be returned! If you decide you do not want the item you purchased from Instagram, we will issue you store credit, not a refund. We always provide measurements and try to be as helpful as possible. Don't hesitate to ask us as many questions as you need before your purchase. We want it to work out for you just as much as you do! Instagram sales are PURCHASES, not HOLDS, so please consider that before you buy. AND REMEMBER, everything you see on the Instagram spends time on our sales floor before we post it!
How long do I have to pick up an item that I bought?
We are currently holding items for 1 week after the purchase date. If not picked up within the allotted frame you will be issued a merchandise credit.
I want to buy something from your web store, but I can pick it up myself. Do I still need to pay for shipping?
You can absolutely pick up locally from us! Choose pick up under the Delivery method when checking out, and you will be able to pick up your purchase from our South Philly location at 1915 Washington Ave. Please wait for an email that your order is ready before coming in, the email will also have instructions on what to do when picking up, as well as the hours.
Can I sell to Jinxed? What about donations?
We do NOT
- Buy from our customers
- Buy from the public
- Offer consignment
- Accept donations
Do you deliver?
We DO deliver! Jinxed will deliver curbside in the Philadelphia city limits, starting at $50. Please give the store you are purchasing from a call for more details!
Where do you guys get your stuff?
Here and there! We buy everything from reliable sources and like to keep them secret! This is how we are able to continue finding great items and keep them affordable!